Request a place National Inter-Agency Liaison Officer (NILO)

Course Details

  • Course duration: 9.0 days
  • Course category: Command, Resilience
  • Course category: null
  • Start/finish time: Start time: 08:30hrs
    Finish time for final day: 18:30hrs
    There are evening sessions built into this programme.

The NILO course is owned and run by the Fire Service College, NARU are partners in its design and delivery.

This unique multi-agency training course developed in partnership with CFOA, ACPO and DH has been created specifically to bridge the interoperability gap across the emergency services and partners in extreme or emerging threat environments. Designed to enhance the response to major or critical incidents, it has become the nationally agreed (operational, tactical and strategic) multi-agency advisory role across the emergency services.

Course overview

Course Aim

The course is explicitly constructed to expose students to 25 of the UK’s leading experts in terrorism and their organisational roles and responsibilities and capacities and capabilities to respond. Students will develop a common understanding of the relationships, planning and collective response to various terrorist and other malicious attacks, natural hazards, major accidents and other non-malicious attacks.

Course Programme contents

The National Inter-Agency Liaison Officer (NILO) course provides a multi-agency cadre of trained and qualified (vetted) Officers who can advise and support Gold/Service Commanders from FRS, Police, Medical, Military and other Government agencies on their Service’s operational capacity to reduce risk and safely resolve incidents.


Intended Learning Outcomes

After successful completion of the course, delegates will be able to:

  • Bridge an intelligence, information sharing & advisory gap identified between the emergency response organisations and the UK-wide Counter Terrorism Command / Units
  • Improve inter-agency planning, operational preparedness & multi-agency incident command structures at emergencies, terrorist-related and other critical incidents
  • Improve co-operation & understanding amongst agencies on matters of organisational capacity, capability & strategic command
  • Reduce risk to the public, operational personnel & the environment
  • Standardise the ILO role across the UK by implementing an agreed multi-agency governance structure and formalising national intelligence links with partner agencies.
  • Deliver the ILO role within the MTFA operational environment

This course is aligned to the following NHS Commissioning Board Core Standards for EPRR which will assist Ambulance Trusts in meeting these standards by providing relevant educational modules:  

9.34 List their key strategic, tactical and operational responsibilities as set out in the NHS Emergency Planning Guidance 2005 (or subsequent relevant guidance)
9.37 Explain working arrangements with all emergency services

Intended Audience

Delegates for this course must be nominated for the role by their Trust.  They will typically operate as part of the Emergency Preparedness/ Special Operations department within their Trust.

Please note that NARU fully support the NILO course but it is no longer funded centrally for Ambulance staff.  Therefore it is essential that delegates have the full support of their trusts as a Purchase Order will be required from your Trust in order to fund your place.

Experience of risk assessment and risk management
Candidates should be incident commanders / managers experienced at operating within a multi-agency environment and resolving complex critical incidents.

Eligibility Criteria

  • Security clearance to ‘Security Check’ (SC) level
  • Willingness to receive classified information whilst on duty and treat that information accordingly whilst on or off duty
  • Willingness to provide NILO operational cover on a 24/7 rota basis
  • Willingness to take part in regular training /development opportunities to ensure retention, confirmation of knowledge and CPD
  • Substantive Band A4C 7/8 managers
  • Proven experience in managing a team at an operational incident involving other agencies
  • Proven experience in partnership working and multi agency negotiation
  • Proven experience in development of operational plans and their implementation
  • Current or planned Silver CBRN Commander qualification
  • Current or planned Radiation Protection Supervisor
  • Ambulance emergency driving qualification

Prior to acceptance on this course, you will be required to sign a disclaimer confirming that you meet all the specification criteria and are in possession of valid SC level clearance.

You must have the full support of your trust as they will be required to fund your place on this course.

Methods of Delivery

The course will be delivered through a combination of facilitated discussions, table top exercises, role play and input from subject matter experts.

The course will provide inputs against the National Occupational Standards that are outlined in the National ILO policy document, agreed with ACPO & CFOA. In particular, CCA National Occupational Standard Elements:

CCAA1: Work in co-operation with other organisations
CC AA2: Share information with other organisations
CC AA3: Manage information to support civil protection decision making
CCAB1: Anticipate and assess the risk of emergencies
CC AC1: Develop, maintain and evaluate emergency plans and arrangements
CC AG2: Respond to emergencies at the tactical (Silver) level
CC2: Formulate, monitor and review tactics to achieve strategic objectives for law enforcement operations
CC5: Identify and manage operational threats and risks
HF 14: Plan, implement and manage systems for exchange of sensitive information, data and intelligence.

Dress Code

Smart business wear.

Course Location

This Course takes place at:

Fire Service College
GL56 0RH

View map and directions here



Accommodation is provided as part of the course at the Fire Service College, and also for the night prior to the course start, if required.

Please note that towels and toiletries are not provided.

Pre-read Downloads

Due to the restricted nature of this information, this information will be sent out to candidates once their application has been successful.

Equipment Requirements

No equipment is required for this course.

Request a place on this course today

For more information about booking a place on the NILO Course, or if specific dates are showing as fully booked, please ask your Trust Resilience Lead to contact the Fire Service College via   and the sales team will process your application.

Prior to acceptance on this course, you will be required to sign a disclaimer confirming that you meet all the specification criteria and are in possession of valid SC level clearance.

23 Jan- 1 February
20-29 March
8-17 May
4-17 September
6-15 November