Request a place Operational / On Scene Command – Yorkshire

Course Details

  • Course duration: 4 days
  • Course category: Command, Resilience
  • Start/finish time: Start time: 08:15hrs
    Finish time for final day: 17:30hrs (approximately) with evening presentations.

    Please note: No accommodation is provided Delegates/Trusts will need to book hotels locally.

The operational response to a CBRN, terrorism event or Major Incident is recognised as being extremely complex and challenging; and is likely to require a mutual aid response in order to assist the Trust managing the incident.

This course provides a common standard of initial training and education aligned to the Ambulance Commanders National Occupational Standards (NOS), Ambulance Service Command standards as well as the Joint Emergency Services Interoperability Principles (JESIP) Joint Doctrine: The Interoperability Framework and National Ambulance Service Command and Control Guidance document (2015)

This course is now competency based (Pass or Fail) and delegates will be formally assessed throughout the duration of the four days.

This is not a refresher course.  Once this course has been completed it is your responsibility to maintain a portfolio to show Continued Professional Development (CPD).

It is essential the Pre-course assignment (please see pre-course material tab) is emailed to the course lead, this can be no later than 72hrs prior to the course start.  Throughout the course there will be daily knowledge checks to monitor your progress.

Course overview

Course Aim

The course will be formally assessed by Exam on day four which is pass or fail.  The content is aligned to National Occupational Standards (NOS) designed by Skills for Justice, which have been approved by the Association of Ambulance Chief Executives (AACE). The NOS elements covered in this course are as follows:-





Work in co-operation with other organisations



Share information with other organisations



Manage information to support civil protection decision making



Anticipate and assess the risk of emergencies



Conduct debriefing after an emergency, exercise or other activity



Warn, inform and advise community in the event of emergencies



Respond to emergencies at the operational level



Lead meetings



Take effective decisions



Address the needs of individuals during the initial response to emergencies


For many the course will act as an introduction to the National Ambulance Commander NOS.  On successful completion of the course, delegates will receive an electronic copy of the Operational Commander CPD, thus enabling them to start constructing their CPD immediately.

The course aims to equip delegates with the required knowledge, understanding and awareness of supporting agencies in order to perform the role of Operational Commander at an incident. The skills taught on this course can be utilized at any major incident.

Course Programme contents

  • Role and responsibility of NHS Ambulance services at Major incidents
  • National Ambulance Service Command and Control Guidance Document review
  • Decision Making
  • Threat and Radicalisation
  • Log writing
  • Legislation: How the adversarial and inquisitorial systems work, Procedures, order and roles in events, Correct recording, collation and presentation of supporting evidence
  • The capabilities of HART 
  • Flood management
  • Clinical aspects of CBRN
  • Post incident Procedures
  • Leadership
  • Ambulance Command CPD.

Intended Learning Outcomes

On completion of the course delegates will:

  • Have a background understanding to CBRNe
  • Have a working knowledge of the Initial Operational Response (IOR)
  • Have an understanding of ambulance response capabilities
  • Be able to demonstrate knowledge of command and control arrangements as per reference guidance
  • Have an understanding of partner agencies roles and responsibilities
  • Be able to demonstrate competency in decision making in response to major incident
  • Be aware of the importance of robust record keeping
  • Have experienced a mock court scenario aimed at preparing them for giving evidence at a public inquiry.

Intended Audience

This course is open to anyone who is an Operational Commander in their current role, or those looking for development into this role where agreed by Trust.


Eligibility Criteria

This course is targeted at Ambulance staff that, as part of their daily duties, may be required to perform the role of Operational Commander at scene of a major or other incident or those looking to develop into this role where agreed by Trust.

This is not a refresher course.  Once this course has been completed it is your responsibility to maintain a portfolio to show Continued Professional Development (CPD).


Methods of Delivery

Blend of presentations, immersive exercises, group discussions and sessions with External Subject Matter Experts.

Dress Code

Essential items to bring – Eye protection, sanitizer and x2 surgical masks.

The dress code for the course is normal Trust uniform.



Course Location

Harrogate Convention Centre,
Kings Road,

View map and directions here


Please note: No accommodation is provided


Refreshments will be provided throughout the day, and lunch will be provided, however due to the current pandemic this provision will be provided as individual bags containing a sandwich, fruit and biscuit/chocolate bar. If you have any specific dietary requirements e.g. Vegan, Food Allergies, please inform the Command and Resilience Education team as soon as possible so that special arrangements can be made. Unfortunately microwave and refrigeration facilities cannot be provided at the venue, at this time.

Pre-read Downloads

The pre-course assignment must be completed and returned to at least 72 hours prior to attending the course. This is a mandatory requirement.  If you need any advice or assistance, please contact Jackie.

Any delegate found submitting another person work as their own will be referred to their Line Manager and NARU Head of Education. This could result in disciplinary.

You must ensure that you are familiar with the Joint Emergency Services Interoperability Principles (JESIP) Joint Doctrine: Interoperability Framework document.

Please watch the Major Incident film and the individual chapters – Initial Response, M/Ethane, JDM, IIMARCH, Debrief  (Click on link below and then scroll down page)

Also watch the IED Awareness video, which can be found on the NARU Education Website – E-learning or click on the link below.

There will be assessments on each day of this course so your understanding of the above document is essential.

Request a place on this course today

Course dates coming soon.